Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange.
To initiate a return, please contact us by email at firstname.lastname@example.org with your order number and the reason for the return. We will provide you with a return authorization and instructions for returning the item.
- Items must be returned in their original condition, unworn and unwashed.
- Items must include all original tags and packaging.
- We do not accept returns on custom printed or personalized items, unless they are defective or damaged.
- Refunds will be issued to the original form of payment used for the purchase.
- Shipping charges are non-refundable.
- Refunds may take up to 7-10 business days to process.
- Exchanges will be processed as a new order.
- Shipping charges will apply for the new order.
Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us within 7 days of delivery with your order number and a description of the issue.
- We will provide you with a return authorization and instructions for returning the item.
- We will cover the cost of return shipping for defective or damaged items.
We reserve the right to refuse any returns that do not meet our requirements. If you have any questions or concerns, please contact us at email@example.com and we will be happy to assist you.